Assk.ai
For venues, hotels, restaurants and tour operators

Every "can we…?" answered, even at midnight.

Couples planning a wedding, groups booking a tour, guests checking the pet policy: they're on your website in the evening, comparing places. Assk.ai answers from your own pages, menus and package PDFs, in their language, and sends you their enquiry with everything they asked.

  • Answers about packages, menus, capacity, policies and directions
  • Reads the PDFs you already have: menus, wedding packages, group rates
  • Replies in the guest's language, from your English pages
  • Sends enquiries to your inbox, with every question they asked

Free for 14 days. No credit card needed.

The Orchard BarnAnswers from orchardbarnevents.com
Illustration. Your assistant uses your name, colours and answers from your own pages.
The problem

The enquiry goes to whoever answers first.

Guests compare three or four places at once, usually in the evening. If they can't find out quickly whether you fit 150 people, allow dogs or include catering, they write to the one that told them.

Assk.ai answers from your website and the documents you already send out, and hands you an enquiry with their date, group size and every question they asked, ready for a reply.

How it works

From a question to an enquiry you can quote.

  1. It answers from your site

    Spaces and capacity, packages and prices, menus and dietary options, check-in times, cancellation and pet policies, parking and directions, with a link to each answer.

  2. It's honest about availability

    It can't see your calendar, so it never promises a date. It says the team will check, and takes their details.

  3. You reply with a quote

    The enquiry reaches your inbox with the whole conversation (reply and you're writing to the guest) and can go on to your CRM or booking software through a webhook and Zapier.

Built for hospitality

Your packages and policies, always on.

Menus and package PDFs

Upload the PDFs, Word and Excel files you already send to guests (menus, wedding packages, group rates) and they're answered and cited like pages.

Guests' languages

Visitors who write in Spanish, French, German, Italian, Portuguese or another language get answers in that language, from your English pages.

Your opening hours

Set your hours and time zone, and the assistant tells guests whether the team is in now or when it's back.

A warm, upbeat voice

Pick a friendly or upbeat tone and an answer length, add style notes, and try it in the live preview.

In the page or in the corner

Show a chat button on every page, a chat box under your hero photo, or both.

What guests ask

See the questions your site couldn't answer, and add a short answer the assistant uses straight away.

Questions venues and hotels ask

Straight answers.

Can it take bookings or check availability?

No. It doesn't connect to booking or reservation systems, so it never offers or confirms a date. It takes the guest's details for your team, or points them to your online booking page if your site has one.

Our prices change by season. Will it quote old ones?

It answers from your current pages, which it re-reads every week, and from documents you upload. Replace a price list and the assistant uses the new one within minutes.

Will it work for international guests?

Yes. It replies in the language of the guest's message, and the chat's own buttons and labels switch to French, Spanish, German, Italian or Portuguese.

Where are guests' details kept?

In your account's own storage, separate from every other customer's, and sent only to your email address and the webhook you set. See Security.

What does it cost?

Starter is $29.99 a month for one website and 500 conversations, with a 14-day free trial. Groups with several properties can use Growth or Scale. See Pricing.

See what it would tell your guests.

Enter your website and chat with an assistant that has read your homepage, in about ten seconds. Free, no sign-up.